2.3 A Definition of effective school case management

Effective school case management is primarily a collaborative process intrinsic to the delivery of quality services designed to meet the needs of school students who have support requirements. Mindful of including the views of students, it is student focused and aims to develop, monitor, disseminate, and evaluate a plan of action to enable these students to function to the best of their ability and circumstances within and beyond the school system despite having support needs.

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