References

Case Management References

1. Alabama Department of Public Health. (n.d.). Case management: Required skills, values, and quality principles (training module). https://www.adph.org/professional_services/assets/component2.pdf

2. Anvik, C., & Waldahl, R. H. (2018). Sustainable collaboration to support vulnerable youth: Mental health support teams in upper secondary school. Social Inclusion, 6(3), 282–288. https://doi.org/10.17645/si.v6i3.1525

3. Anwar-McHenry, J., Donovan, R. J., Nicholas, A., Kerrigan, S., Francas, S., & Phan, T. (2016). Implementing a mentally healthy schools framework based on the population-wide Act-Belong-Commit mental health promotion campaign: A process evaluation. Health Education, 116(6), 561–579.

4. Audit Office of New South Wales. (2019). Wellbeing of secondary school students. Author.

5. Australian Association of Social Workers. (2015). Scope of social work practice: Case management and care coordination. Author.

6. Australian Government Department of Education. (2023). Australian Student Wellbeing Framework. Australian Government.

7. Australian Institute of Health and Welfare. (2020). Australia’s children (Cat. No. CWS 69). AIHW.

8. Australian Institute of Health and Welfare. (2024). Australia’s children. AIHW.

9. Australian Institute of Health and Welfare. (2024). Mental health services in Australia. AIHW.

10. Australian Psychological Society. (2016). The framework for effective delivery of school psychology services: A practice guide for psychologists and school leaders. APS. https://psychology.org.au/APS/media/Resource-Finder/Framework-delivery-school-psych-services-practice-guide.pdf

11. Bezem, J., Heinen, D., Reis, R., Buitendijk, S. E., Numans, M. E., & Kocken, P. L. (2017). Improving access to school health services as perceived by school professionals. BMC Health Services Research, 17, Article 743. https://doi.org/10.1186/s12913-017-2711-4

12. Browne, G., Cashin, A., & Graham, I. (2012). Case management of young children with behaviour and mental health disorders in school. Australasian Journal of Early Childhood, 37(2), 49–55.

13. Bruns, E. J., Pullmann, M. D., Nicoimos, S., Lyon, A. R., Ludwig, K., Namkung, N., & McCauley, E. (2019). Pilot test of an engagement, triage, and brief intervention strategy for school mental health. School Mental Health, 11, 148–162. https://doi.org/10.1007/s12310-018-9277-0

14. Bruns, E. J., Pullmann, M. D., Sather, A., Brinson, R. D., & Ramey, M. (2014). Effectiveness of wraparound versus case management for children and adolescents: Results of a randomized study. Administration and Policy in Mental Health and Mental Health Services Research, 42, 309–322. https://doi.org/10.1007/s10488-014-0571-3

15. Cane, F. E., & Oland, L. (2015). Evaluating the outcomes and implementation of a TaMHS (Targeting Mental Health in Schools) project in four West Midlands schools using activity theory. Educational Psychology in Practice, 31(1), 1–20. https://doi.org/10.1080/02667363.2014.975784

16. Case Management Society of Australia and New Zealand. (2013). National code of ethics for case management (2nd ed.). Author.

17. Case Management Society of Australia and New Zealand. (2013). National standards of practice for case management (3rd rev. ed.). Author.

18. Castillo, J. M., Arroyo-Plaza, J., Tan, S. Y., Sabnis, S., & Mattison, A. (2017). Facilitators of and barriers to model school psychological services. Psychology in the Schools, 54(2), 152–168.

19. Catholic Education Western Australia. (2020). Vision for learning: Speaking with one voice (Draft).

20. Center for Mental Health in Schools at UCLA. (2011). Case management in the school context. UCLA.

21. Cheng, Y. C., & Chan, M. T. (2000). Implementation of school-based management: A multi-perspective analysis of the case of Hong Kong. International Review of Education, 46(3–4), 205–232. https://doi.org/10.1023/A:1004046223339

22. Christensen, H., Calear, A., Tait, R., Gosling, J., Griffiths, K., & Murray, K. (2011). School-based intervention programs and shared care collaborative models targeting the prevention of or early intervention in child and adolescent mental health problems: An evidence check rapid review. Sax Institute.

23. Collaborative for Academic, Social, and Emotional Learning. (2024). What is SEL? https://casel.org/what-is-sel/

24. Corrin, W., Parise, L., Cerna, O., Haider, Z., & Somers, M. A. (2015). Case management for students at risk of dropping out: Implementation and interim impact findings from the Communities in Schools evaluation. Social Science Research Network. https://doi.org/10.2139/ssrn.2609366Access Options

25. Cross, D., Lester, L., & Barnes, A. (2014). Evaluating pastoral care. Independence, 39(1), 46–51.

26. De Jong, T. (2005). Strengthening mental health programs for secondary school students with high support needs: A framework for effective school case management. Journal of Psychologists and Counsellors in Schools, 15(2), 156–167. https://doi.org/10.1375/ajgc.15.2.156

27. De Jong, T. (2005). Strengthening mental health programs for secondary school students with high support needs: Effective school case management practice. Report on Phase One: A review of effective school case management practice. Australian Guidance and Counselling Association.

28. De Jong, T. (2006). Effective School Case Management Kit (ESCM).

29. De Jong, T., & Griffiths, C. (2006). The role of alternative education programs in meeting the needs of adolescent students with challenging behaviour: Characteristics of best practice. Australian Journal of Guidance and Counselling, 16(1), 29–40.

30. De Jong, T., & Griffiths, C. (2008). Developing the capacity of Australian secondary schools to cater for students with high support needs in mental health and wellbeing: An effective school case management resource. School Psychology International, 29(1), 29–38. https://doi.org/10.1177/0143034307088502

31. De Jong, T., & Kerr-Roubicek, H. (2007). Towards a whole school approach to pastoral care: A proposed framework of principles and practices. Australian Journal of Guidance and Counselling, 17(1), 1–12.

32. Department of Education, Skills and Employment. (2022). Student Wellbeing Hub: Educator resources. Australian Government.

33. Department of Education, Training and Youth Affairs. (2001a). Doing it well: Case studies of innovation and best practice in working with at-risk young people. Author.

34. Department of Education, Training and Youth Affairs. (2001b). Innovation and best practice in schools: Review of literature and practice. Author.

35. Department of Education, Western Australia. (2015). Competency framework for school psychologists. Student Services Directorate.

36. Department of Education, Western Australia. (2020). Strategic directions. Author.

37. Dix, K. L., Slee, P. T., Lawson, M. J., & Keeves, J. P. (2012). Implementation quality of whole-school mental health promotion and students’ academic performance. Child and Adolescent Mental Health, 17(1), 45–51.

38. Durlak, J. A., Domitrovich, C. E., Weissberg, R. P., & Gullotta, T. P. (Eds.). (2015). Handbook of social and emotional learning: Research and practice. Guilford Press.

39. Eber, L., Sugai, G., Smith, C. R., & Scott, T. M. (2019). Wraparound and positive behavioral interventions and supports in schools. In M. D. Weist, N. A. Lever, C. P. Bradshaw, & J. S. Owens (Eds.), Handbook of school mental health (2nd ed., pp. 267–281). Springer.

40. Eklund, K., Griffiths, C., & Newton, K. (2017). Systems change in the schools: Class and school-wide approaches to behavioural and academic needs. In M. Thielking & M. D. Terjesen (Eds.), Handbook of Australian school psychology: Bridging the gaps in international research, practice, and policy. Springer.

41. Fixsen, D. L., Blase, K. A., Metz, A., & Van Dyke, M. K. (2019). Implementation practice and science. Active Implementation Research Network.

42. Hall, M. T., & Wurf, G. (2018). Strengthening school–family collaboration: An evaluation of the Family Referral Service in four Australian schools. Australian Journal of Education, 62(1), 21–35.

43. Hawkins, L. S., Bundock, K., Kladis, K., O’Keefe, B., & Barrett, C. A. (2014). Systematic review of Check-In/Check-Out intervention for students at risk for emotional and behavioral disorders. Education and Treatment of Children, 37(4), 635–658.

44. Kearney, C. A., & Graczyk, P. (2022). Multi-tiered systems of support for school attendance and absenteeism. Oxford University Press.

45. Kutcher, S., Wei, Y., Costa, S., Gusmão, R., Skokauskas, N., & Sourander, A. (2016). Enhancing mental health literacy in young people. European Child & Adolescent Psychiatry, 25(5), 567–569. https://doi.org/10.1007/s00787-016-0867-9

46. Lawrence, D., Dawson, V., Houghton, S., Goodsell, B., & Sawyer, M. G. (2019). Impact of mental disorders on attendance at school. Australian Journal of Education, 63(1), 5–21.

47. Leslie, R., Oberg, G., Townley, C., Westphal, T., Rogers, L., & Bromdal, A. (2025). School can’t: A conceptual framework for reframing school refusal and recognising school-related stress/distress. British Journal of Sociology of Education. https://doi.org/10.1080/01425692.2025.2552132

48. Leslie, R., & Oberg, G. (2025). A systematic literature review exploring the evolving roles of school psychologists, counsellors and guidance officers in Australia: Insights using a multi-tiered system of supports framework. Journal of Psychologists and Counsellors in Schools, 35(2), 198–218. https://doi.org/10.1177/20556365251334771

49. Linstone, H. A., & Turoff, M. (2002). The Delphi method: Techniques and applications.

50. Lukersmith, S., Millington, M., & Salvador-Carulla, L. (2016). What is case management? A scoping and mapping review. International Journal of Integrated Care, 16(4), 1–13. https://doi.org/10.5334/ijic.2477

51. Maggin, D. M., Zurheide, J., Pickett, K. C., & Baillie, S. J. (2015). A systematic evidence review of the Check-In/Check-Out program for reducing student challenging behaviours. Journal of Positive Behavior Interventions, 17(4), 197–208. https://doi.org/10.1177/1098300715573630

52. Mathur, S. R., & Albrecht, S. F. (2017). The need for school-based mental health services and recommendations for implementation. School Mental Health, 9(3), 205–217. https://doi.org/10.1007/s12310-017-9216-5

53. MindMatters Plus. (2005). MindMatters Plus: Focusing on students with high support needs in the area of mental health. Terry De Jong.

54. Mission Australia. (2020). National case management approach (Version 2). Mission Australia. https://www.missionaustralia.com.au/resource-sharing-hub/resource-frameworks/framework-national-case-management-approach/

55. National Association of School Psychologists. (2018). Framework for safe and successful schools: Considerations and action steps. NASP. https://www.nasponline.org/resources-and-publications/resources-and-podcasts/school-climate-safety-and-crisis/safe-and-supportive-schools/framework-for-safe-and-successful-schools

56. National Association of School Psychologists. (2021). Comprehensive school mental and behavioral health services and school psychologists. Author. https://www.nasponline.org/resources-and-publications/resources-and-podcasts/mental-health/school-psychology-and-mental-health-services

57. National Center on Intensive Intervention. (n.d.). Check-in/check-out (CICO). American Institutes for Research. https://intensiveintervention.org/intervention-tools/check-check-out-cico

58. O’Brien, S. O., Campbell, M. A., & Whiteford, C. (2024). Exploring the role of school psychologists/counsellors in addressing bullying: Current practices and suggested future directions. Journal of Psychologists and Counsellors in Schools. Advance online publication. https://doi.org/10.1177/20556365241295299

59. O'Dowd, M., Ryan, M., & Broadbent, R. (2001). Building scaffolds of support: Case management in schools: A report for the Victorian Full-Service Schools Program. Department of Education, Training and Employment Victoria.

60. Organisation for Economic Co-operation and Development. (2021). Beyond academic learning: First results from the Survey of Social and Emotional Skills. OECD Publishing.

61. Osher, D., Cantor, P., Berg, J., Steyer, L., & Rose, T. (2020). Drivers of human development: How relationships and context shape learning and development. Applied Developmental Science, 24(1), 6–36. https://doi.org/10.1080/10888691.2017.1398650

62. Parise, L., Corrin, W., Granito, K., Haider, Z., Somers, M.-A., & Cerna, O. (2017). Two years of case management: Final findings from the Communities in Schools random assignment evaluation (SSRN Scholarly Paper No. 2969098). Social Science Research Network.

63. Ravulo, J. J. (2009). Developing and implementing a case management model for young people with complex needs: A toolkit for community workers, educators and justice officers. University of Western Sydney.

64. Rayens, M. K., & Hahn, E. J. (2000). Building consensus using the Policy Delphi Method. Policy, Politics, & Nursing Practice, 1(4), 308–315. https://doi.org/10.1177/152715440000100409

65. Rigo, C., Helbers, D., McBurnie, W., Wellspring, K., & Yasso, S. (2008). Implementing a best practice case management framework at Yeppoon State High School. Paper presented at the Australian Association for Research in Education Annual Conference, Brisbane, Australia.

66. Sklad, M., Diekstra, R., Ritter, M., Ben, J., & Gravesteijn, C. (2012). Effectiveness of school-based universal social, emotional, and behavioral programs: Do they enhance students’ development in the area of skill, behavior, and adjustment? Psychology in the Schools, 49(9), 892–909. https://doi.org/10.1002/pits.21641

67. Smith, A. J. (1995). School-based case management: An integrated service model for early intervention with potential dropouts (Solutions and Strategies Series No. 10). National Dropout Prevention Center.

68. South Australia Department for Education. (2023). Tailored learning policy. https://www.education.sa.gov.au/policies/shared/tailored-learning-policy.pdf

69. U.S. Department of Education, Office of Planning, Evaluation and Policy Development. (2017). Issue brief: Case management in high schools. U.S. Government Printing Office.

70. Victoria Department of Education and Training. (2018). Student services support handbook. Author.

71. Villarreal, V. (2018). Mental health referrals: A survey of practising school psychologists. Contemporary School Psychology, 22(1), 66–77.

72. Walker, J. S. (2008). How, and why, does wraparound work: A theory of change. In E. J. Bruns & J. S. Walker (Eds.), The resource guide to wraparound. National Wraparound Initiative.

73. Waters, A., Winston, P., & Ghertner, R. (2020). Virtual case management considerations and resources for human services programs. U.S. Department of Health and Human Services.

74. Weare, K., & Nind, M. (2011). Mental health promotion and problem prevention in schools: What does the evidence say? Health Promotion International, 26(Suppl. 1), i29–i69. https://doi.org/10.1093/heapro/dar075

75. Weist, M. D., Lever, N. A., Bradshaw, C. P., & Owens, J. S. (Eds.). (2018). Handbook of school mental health (2nd ed.). Springer.

76. Wells, R., & Gifford, E. J. (2013). Implementing a case management initiative in high-need schools. Children and Youth Services Review, 35(5), 787–796. https://doi.org/10.1016/j.childyouth.2013.01.026

77. Williams, B., Boyle, K., White, J. M., & Sinko, A. (2010). Children’s mental health promotion and support: Strategies for educators. National Association of School Psychologists.

78. Withers, G., & Russell, J. (2001). Educating for resilience: Prevention and intervention strategies for young people at risk. Australian Council for Educational Research.

79. Woodside, M., & McClam, T. (2017). Generalist case management: A method of human service delivery (5th ed.). Cengage Learning.

80. World Health Organization, & United Nations Educational, Scientific and Cultural Organization. (2021). Making every school a health-promoting school: Global standards and indicators. World Health Organization.

Updated by Coosje Griffiths (APACS) 21 June 2026